All Moms Day Off party items (hats, shirts) must be ordered 2 weeks prior to event. Items will be shipped as soon as possible. To ensure you receive your items on time, please submit the date of your event when ordering so that all items will be in hand prior to party date. We do not accept refunds or exchanges. If there is something wrong, damaged, or missing with your order, please email email@example.com You will be responded to with in 24 hours.